Quick Start Templates

Skip the design phase and deploy a production-ready voice agent in minutes with industry-specific templates. Each template includes a complete agent configuration: system prompt, HTTP tools, UI components, and recommended settings.

These templates are based on real-world implementations and proven patterns from successful VOX deployments.

Available Templates

Hospitality

Hotel booking agent for room search, availability checks, and reservations

E-Commerce

Product sales agent for catalog search, recommendations, and cart assistance

Customer Support

Support agent for ticket resolution, troubleshooting, and FAQ automation

Healthcare

Appointment scheduling agent for patient intake and calendar management

How Templates Work

Each template provides:

1. Complete System Prompt

Pre-written agent personality, tone, style rules, and conversation examples tailored to the industry

2. HTTP Tool Descriptors

Production-ready tool definitions for common operations:

Search/query tools
Booking/order creation tools
Status lookup tools
Notification tools

3. UI Components Configuration

Pre-configured components for displaying results, confirmations, and alerts

4. Recommended Settings

Suggested rate limits, session durations, and security controls for the use case

5. Integration Guide

Step-by-step instructions for connecting your APIs and customizing the template

Using a Template

Step 1: Choose Your Industry

Select the template that best matches your business:

Hospitality — Hotels, resorts, vacation rentals, restaurants
E-Commerce — Online retail, product marketplaces, subscription services
Customer Support — Help desk, technical support, customer service
Healthcare — Clinics, hospitals, dental offices, therapy practices

Step 2: Download the Configuration

Each template includes downloadable JSON files:

agent-prompt.json — System prompt
http-tools.json — Tool descriptors
tenant-config.json — Recommended settings

Step 3: Connect Your APIs

Update tool descriptors with your API endpoints:

Replace placeholder URLs with your actual API endpoints
Add your API authentication credentials to secrets
Adjust parameter schemas to match your API requirements

Step 4: Customize the Prompt

Tailor the system prompt to your brand:

Update tone to match your brand voice
Add your business-specific policies
Include your product/service names
Adjust conversation examples

Step 5: Deploy and Test

Create a tenant configuration in the VOX platform
Upload your customized prompt and tools
Generate widget keys for your domain
Test in development environment
Deploy to production

Customization Tips

Start with Template

Use the template as-is for initial deployment, then iterate based on real usage data

Adjust Tone Gradually

Make small tone adjustments and test with users before major personality changes

Add Tools Incrementally

Start with core tools, add advanced capabilities after validating basic flows

Monitor and Refine

Review session transcripts weekly to identify improvement opportunities

Template Comparison

Feature	Hospitality	E-Commerce	Support	Healthcare
Primary Goal	Book reservations	Drive sales	Resolve issues	Schedule appointments
Tone	Warm, attentive	Helpful, energetic	Patient, solution-focused	Professional, empathetic
Core Tools	3-4 (search, book, confirm)	3-5 (search, recommend, cart)	4-6 (lookup, troubleshoot, escalate)	2-3 (availability, book)
Session Length	3-7 minutes	4-8 minutes	5-15 minutes	2-4 minutes
Complexity	Medium	Medium-High	High	Low-Medium

What's Included in Each Template

Agent Prompt Structure

{
  "agent": {
    "name": "Agent Name",
    "tenantId": "your-tenant-id",
    "tone": "Industry-appropriate tone",
    "style_rules": ["Industry-specific rules"],
    "capabilities": {
      "tools": ["Tool definitions"]
    },
    "policy": {
      "data_rules": ["Never hallucinate"],
      "escalation": ["When to escalate"]
    },
    "dialog_flow": ["Greeting", "Intent", "Execute", "Confirm"],
    "response_templates": {
      "greeting": "Template",
      "out_of_scope": "Template",
      "error": "Template"
    },
    "examples": [
      {
        "user": "Example question",
        "assistant": "Example response"
      }
    ]
  }
}

Tool Descriptor Pattern

{
  "kind": "http_tool",
  "name": "action_name",
  "description": "Clear description",
  "priority": 10,
  "parameters": { /* JSON Schema */ },
  "http": {
    "method": "GET|POST",
    "urlTemplate": "https://your-api.com/endpoint",
    "headers": { "authorization": "Bearer {{secrets.api_token}}" },
    "okField": "success"
  },
  "ui": {
    "onSuccess": { /* Component config */ },
    "onError": { /* Component config */ }
  }
}